Welcome to Mood Matcha. To provide you with a pleasant and safe shopping experience, we collect certain personal data. In this overview, we explain transparently and simply how we (and our platform Shopify) handle your information.

1. What data do we collect?

We collect information that we receive directly from you, that is automatically collected via our website (such as through cookies), or that we receive via partners. This includes:

• Contact and account details: Your name, address, email address, phone number, and login details.
• Payment and order details: Information about your transactions and chosen payment method.
• Device and usage data: How you use our website, your IP address, and browser type.
• Communication: Messages you send to us.

2. What do we use this data for?

We only use your data for the following purposes:

• Your order: To process your payment, ship your package, and manage your account.
• Our communication: To answer your questions and keep you informed.
• Marketing: To show you relevant promotions or online advertisements.
• Security and rules: To prevent fraud, keep our store safe, and comply with the law.

3. With whom do we share your data? We only share your data if it is necessary for our services:

• Shopify: Our webshop runs on Shopify. They process data to make the website work and improve it.
• Service providers: Parties such as payment providers and parcel delivery services.
• Marketing partners: To enable targeted advertising.
• Legal: If the law obliges us to do so or in case of a business acquisition.

4. Security and Retention

We do our best to keep your data safe, although no system is perfect. We retain your information for as long as necessary for your account, our services, or legal obligations.

5. Children

Our website is not intended for children under 16 years of age, and we do not knowingly collect such data.

6. Your rights

You are in control. Depending on local laws (such as in the EEA), you have the right to:

• Access, correct, or have your data deleted.
• Request a copy of your data.
• Unsubscribe from marketing emails.
• Object to processing or withdraw your consent.

7. International transfer

Your data may be stored or processed outside the country where you reside. If we share data outside Europe, we always do so via legally recognized security mechanisms.

8. Contact and Complaints

Mood Matcha is responsible for your data. Do you have questions, or are you dissatisfied with something? We are happy to help you.